Olivia Dean is taking a firm stand against the live-event giants. The British singer-songwriter, whose rapid ascent has made her one of the most in-demand touring artists of the moment, publicly called out Ticketmaster, Live Nation, and AEG Presents after widespread issues affected fans trying to buy tickets for her global tour. Dean addressed the situation directly on Instagram, repeating her frustration and urging fans to stay alert as illegitimate resellers and inflated prices continued to circulate online.
In her posts, Olivia apologized to fans experiencing problems with ticket resale tools and predatory pricing models. She emphasized that the chaos unfolding across platforms was completely against her wishes, stating that “live music should be affordable and accessible.” Her message called out what she described as a “disgusting service,” placing accountability squarely on the companies controlling the ticketing ecosystem. Dean also warned fans to avoid buying tickets from comment sections, stressing that many of these listings were likely scams.
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Here are the messages she shared on Instagram:
“hello world! i’m sorry that there seems to be an issue with ticket re-selling and pricing. my team are currently looking into it. it is extremely frustrating as the last thing i want is for anyone to be scammed or overcharged for our show 🙁 please be wary of buying tickets in the comment sections as it is most likely a scam”
“@ticketmaster @livenation @aegpresents you are providing a disgusting service. the prices at which you’re allowing tickets to be re-sold is vile and completely against our wishes. live music should be affordable and accessible and we need to find a new way of making that possible. BE BETTER”
UPDATE: Ticketmaster has issued a statement in response to Olivia Dean’s comments, reposting her Instagram Story. The company wrote: “We support artists’ ability to set the terms of how their tickets are sold and resold. We will cap resale prices on our site at face value and hope other resale platforms will follow.”
Demand for the newly announced North American leg of The Art of Loving Live has reached unprecedented levels. Earlier this week, presale queues for Madison Square Garden alone surged to nearly 300,000 people, creating system-wide congestion on Ticketmaster.
Dean’s world tour, which begins in Europe in April 2026 before expanding to North America, Oceania, and New Zealand, has already triggered multiple additional dates in several cities. London’s O2 Arena, now hosting a six-night residency, remains one of the strongest indicators of her skyrocketing momentum.
Beyond touring, Dean’s rise extends across television, streaming, and charts. Her recent Saturday Night Live debut was widely praised, showcasing the emotional clarity and control that define her artistry. Her album The Art of Loving, already a No. 1 record in the UK, recently reached the U.S. Top 5, supported by hits like “Nice to Each Other,” “Man I Need,” and the viral success “So Easy (To Fall in Love).” In addition, Olivia is now a Grammy-nominated artist for the 2026 ceremony.
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